Food startup Eatsa sued for not making kiosks accessible to blind

Food startup Eatsa sued for not making kiosks accessible to blind

© Reuters Staff / Reuters

Eatsa lets customers order from tablets and pick up their food minutes later from cubicles, eliminating the need for front-of-the-restaurant staff.

The suit claims that although the technology to make touchscreens and self-service food pick-up usable for blind and low-vision customers is available, the restaurant chain has neglected to add these features.

Disability Rights Advocates, a nonprofit organization, filed the suit claiming that the negligence is a civil rights violation. http://bit.ly/2nXTPxC

The case is in U.S. Civil Court, Southern District of New York, Case no-02096.

Eatsa and Disability Rights Advocates were not immediately available for comment.

(Reporting by Parikshit Mishra in Bengaluru; Editing by Sunil Nair)

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