Eatsa lets customers order from tablets and pick up their food minutes later from cubicles, eliminating the need for front-of-the-restaurant staff.
The suit claims that although the technology to make touchscreens and self-service food pick-up usable for blind and low-vision customers is available, the restaurant chain has neglected to add these features.Disability Rights Advocates, a nonprofit organization, filed the suit claiming that the negligence is a civil rights violation. http://bit.ly/2nXTPxCThe case is in U.S. Civil Court, Southern District of New York, Case no-02096.Eatsa and Disability Rights Advocates were not immediately available for comment. (Reporting by Parikshit Mishra in Bengaluru; Editing by Sunil Nair)